Digital account opening: Keep your bank moving forward in uncertain times

The COVID-19 pandemic has banks thinking about ways to meet their customers’ needs while keeping them safe. For in-branch customers reluctant to visit a branch during this uncertain time, digital banking can help remedy their caution.

Digital onboarding can quickly get them banking in the digital channel. By removing long, complicated enrollment processes for customers, banks will win greater loyalty and steer people to use digital banking in the future.

Help customers make the most of their mobile devices during the pandemic

Your customers and prospects are dependent on their digital devices for just about everything during this pandemic. This includes the ability to bank from their smartphones or tablets.

Q2 Gro streamlines the onboarding process, allowing accountholders to conduct necessary transactions. Onboarded accountholders can also quickly apply for loans if faced with urgent needs or uncertain financial circumstances.

A solution for communities affected by COVID-19

Q2 Gro reduces the need for manual entry, meets compliance and brings a fast banking option to communities affected by COVID-19, while helping banks meet regulatory requirements and significantly reduce manual entry for staff. By implementing a strategic solution like Q2 Gro, banks of all sizes can:

• Achieve quick identity verification through services that check public and private databases.
• Comply with the E-Sign Act’s requirement for consent and receive disclosures electronically.
• Maintain compliance with format and content requirements for disclosures in an easily accessible form.
• Save staff resources and time by enabling a common approach for desktop and mobile account opening.
• Download a free whitepaper about Q2 Gro at www.q2ebanking.com/TBA.

Janine Kasper
[email protected]
512-560-3674
Q2ebanking.com