July 17-December 11, 2025 · Virtual

Essentials of Banking Series

The Essentials of Banking Series provides a complete overview of banking principles and operations. This six-part series is a must for new and seasoned employees to deepen their banking knowledge.  For a comprehensive understanding of banking principles and operations, attending all six sessions is recommended; however, a per session registration option is also available.

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When

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Where

Virtual

Schedule

Money, Banking, and My Career

Evolution of Money and Banking

  • Definition of Money
  • Types of Money
  • Definition of Banking

Types of Banks and Bank Organizational Structures

Roles and Responsibilities of the Board of Directors

Discovering Your Role as An Essential Service Provider

  • Changing Banking Landscape
  • Profitable and Purpose Driven Banking
  • Building Thriving Communities

Your Successful Career in Banking

  • Integrity and Ethics in Banking
  • Identifying and Balancing Key Stakeholder Interests
  • Risk Management 101: Safety and Soundness and Consumer Compliance
  • Career Growth Opportunities

Key Banking Divisions and Departments

  • Retail Banking
  • Mortgage Banking
  • Commercial Banking
  • Corporate Banking
  • Trust, Investment, and Insurance Services
  • Information Technology
  • Compliance, BSA & Fraud
  • Bank Operations
  • Accounting and Finance
  • Human Resources
  • Marketing

Banking History, Regulators, and Risk Management

History of Banking in the United States

  • Introduction to Risk Management in Banking
    • Safety and Soundness
    • Consumer Compliance
  • S. History and Key Banking Legislation through the Years
  • Understanding the “Why” Behind Key Bank Regulations

Uniqueness of U.S. Banking System

  • Dual State and Federal Banks
  • Federal Reserve as the Decentralized, Central Bank
  • Organization of the Federal Reserve System
  • Roles and Responsibilities of the FED
  • S. Monetary Policy

Roles and Responsibilities of Other Banking Regulators

  • Comptroller of the Currency
  • Federal Deposit Insurance Corporation (FDIC)
    • FDIC Insurance and EDIE
  • Office of the Comptroller of the Currency (OCC)
  • Consumer Financial Protection Bureau (CFPB)
    • Consumer Compliance
  • National Credit Union Administration (NCUA)
    • Differences Between Banks and Credit Unions
    • Key Advantages of Banking with a Bank
  • Conference of State Bank Supervisors & Federal Financial Institutions Examination Council (FFIEC)
  • S. Department of the Treasury
  • S. Department of Justice and FinCEN
    • BSA and Fraud

Current Banking Related Hot Topics

Banking Products and Services

Assessing Bank Stakeholder Needs

Defining the Customers of a Bank and Meeting their Needs

Deposit Products and Services

  • Types of Deposit Accounts
  • Other Retail Banking Services
  • What’s New?

Loan Products and Services

  • Two Basic Types of Lending
    • Consumer Loan Products and Services
    • Commercial Loan Products and Services
  • 5 C’s of Lending and Credit Analysis

Electronic Banking

  • Consumer E-Banking Products and Services
  • Treasury Management Products and Services

Trust, Investments, and Insurance

  • Trust Products and Services
  • Investment Products and Services
  • Insurance Products and Services

Corporate/Investment Banking Products and Services

How Banks Make Money and Risk Management

Understanding Profitability, Liquidity, Cash Flow

  • Why Your Bank’s Profitability and Financials are Important to You
  • How Banks Make Money
    • Deposit and Loan Growth
    • Pricing Deposits and Loans
    • Fee Income
  • Overview of the Balance Sheet
    • Bank Assets
    • Liabilities
    • Shareholder’s Equity
  • Overview of an Income Statement
    • Sources of Income and Expenses
    • Net Profit
  • Other Key Financial Statements

Breaking Down a Bank’s Annual Report

Risk Management and Safety and Soundness

  • Asset/Liability Management
  • Defining the Various Banking Risks
  • Safeguarding the Bank’s Assets/ Corporate Governance

Bank Performance Metrics

  • Key Financial Performance Ratios
  • Other Bank Performance Metrics
  • Bank Examinations
    • Types of Bank Examinations
    • The Anatomy of an Exam
    • CAMELS Rating System
    • Regulatory/Supervisory Actions

Banking Compliance Overview

The Purpose of Laws, Regulations, and Your Compliance

Compliance Management Fundamentals

  • Regulatory Expectations
  • Changing Role of Compliance
  • Compliance and Your Job

Banking and its Regulation

  • Code of Federal Register
  • Alphabet Soup
  • Overview of Key Bank Regulations
    • Safety & Soundness Regs
    • Consumer Compliance Regs

The Banker’s Responsibility in Preventing and Reporting Crime

  • Anti-Money Laundering, CIP, and Beneficial Ownership
  • Technology Threats to Banking
  • Scams and Elder Abuse
  • Internal Fraud/Crime
  • Requirements and Best Practices for Crime Prevention

Security Regulations

  • Reg P – Privacy of Consumer Information
  • Bank Protection Act of 1968

WOW! Service and Growing the Bank

Stakeholder Service Excellence

  • Serving Your Key Stakeholders
  • The Evolving Banking Business and the Customer Experience
  • The Power of Word-of-Mouth Marketing
  • Branding 101: Building the Bank’s and Your Personal Brand
  • Defining and Building Client Loyalty
  • Providing Service that WOW’s
  • Customer Service Standards
  • Effective Communication Strategies

Growing the Bank

  • Growing the Bank is Everyone’s Job
  • The Banker’s Role as a Trusted Advisor
  • Proactively Helping Customers
  • Building Profitable Relationships
  • Tips For Successful Networking
  • Business Development Strategies for All Bankers
  • Giving Back to Your Community
Schedule Times

Program: 1:00 – 4:00 PM

Virtual Presentation

Registrants will receive instructions in advance to access the online class and download the materials.

IMPORTANT: You are highly encouraged to attend the Zoom live stream to participate. An additional charge of $75 per session will be applied if you miss a session and request a copy of the recording.

Registration Fees

Entire Series
First Registrant: $1,195
Additional Registrant: $1,095
All Non-Members: $2,390

Session 1
All Members: $350
All Non-members: $700

Session 2
All Members: $350
All Non-members: $700

Session 3
All Members: $350
All Non-members: $700

Session 4
All Members: $350
All Non-members: $700

Session 5
All Members: $350
All Non-members: $700

Session 6
All Members: $350
All Non-members: $700

Registration & Cancellation Policy

For a comprehensive understanding of banking principles and
operations, attending all six sessions is recommended; however, a
per session registration option is also available.

IMPORTANT: Registration is per person. All attendees must be registered to ensure access to the program, materials, recorded content and to be eligible to receive CE credit.

Cancellation/substitution requests must be made in writing. Email requests to education@texasbankers.com. Cancellations received less than five (5) banking days prior to the session date are not refundable. Substitutions are allowed without penalty.

Continuing Education

Texas State Board of Public Accountancy: Pending Approval

Facilitators

Christie Drexler

Owner Drexler Consulting, LLC

Christie Drexler is the Owner of Drexler Consulting, LLC, a financial services consulting and training business focused on developing purpose-driven, competent, servant leaders in all roles of banking. In association with Performance Solutions, Inc. and Dianne Barton, Christie has offered training and consulting services through Drexler Consulting, LLC, for the past five years.

In addition, Christie has twenty-six years of direct experience in the financial services industry, working for both community and large regional banks. Her experience has been expansive to include successfully navigating retail and commercial banking careers. She has served as Division President, Market President, Chief Credit Officer, Chief Retail Officer, and Regional Sales & Service Manager. Christie has a B.S. in Finance from Berry College and an MBA from Georgia College and State University. She is a passionate facilitator and coach who strives to live the values and leadership strategies she teaches in her training programs.

Josh Collins

Drexler Consulting, LLC

Josh Collins has been creating content and facilitating courses as part of the Drexler Consulting team for the past year and a half. He has twelve years of banking experience serving in various leadership roles in retail banking, human resources, and talent development. Josh’s background includes developing and facilitating banking, customer service, and leadership and culture development training programs. Josh is a graduate of The University of Georgia and is SHRM-CP certified. Josh enjoys equipping and encouraging bankers to grow their personal skillsets and build strong teams and cultures to maximize results for themselves and the banks they serve.

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