Marketing

Looming threat?

11/1/2023
In a recent decision, the Consumer Financial Protection Bureau (CFPB) declared that digital marketing providers must comply with federal consumer financial protection laws when engaged in behavioral targeting for financial products.

Manage your social media risk

7/1/2023
Many may wonder whether SVB might have lasted longer in a world without social media, where customers can only move money by standing in line to talk with a bank teller.

Are you happy with your core vendor?

5/1/2023
Bank technology is going through massive changes and disruptive new core providers are entering the U.S. community banking market.

Communications versus Marketing

5/1/2023
The terms “communications” and “marketing” are often used interchangeably despite being two distinct fields. Although they share some similarities, they serve different purposes.

OnBoard’s Microsoft 365 integration helps banks save time, money

5/1/2023
Solution combines the best of two platforms, enabling real-time edits, comments and updates across Microsoft-native files

An Interview with ChatGPT

5/1/2023
While some professional fields have raised concerns about its use, the marketing and communications profession have jumped ahead of the bandwagon and is now actively pulling it along at breakneck speeds.

The value of bank marketing

5/1/2023
The complexity of a bank???s marketing department and its functions can vary depending on the size and structure of the bank.

What banks need to know when providing financial services to hemp-related businesses

4/1/2021
The production of industrial hemp is a fast-growing industry, especially since the passing of the 2018 Hemp Bill, which clarified from a federal perspective that the cultivation of hemp is legal and no longer restricted to pilot programs for research

10 steps to starting a digital banking transformation

9/1/2020
Most financial institutions understand the power of digital. The more pressing question, though, is how an organization brings all the components together to turn digital transformation into reality.

How to gain and retain customers in the ‘next normal’

9/1/2020
Months of frantic financial uncertainty have prompted consumers to conduct a form of “service relationship triage,” in which they evaluate the relationships that truly provide value to them.

E-sign considerations in mortgage lending

4/1/2020
More and more banks are taking applications, delivering disclosures and closing loans all online and without ever seeing the borrowers.

How to successfully define your target market

3/1/2020
Watching the Super Bowl is as much about the game as it is about the commercials. If you stop and think about it, all the commercials are geared to a target audience.

Forecasting call volume for a conversion event? Try these five best practices

11/1/2019
Accurate forecasting is key to proper staffing and delivering a high-quality customer experience during a conversion or change event.

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